1. How can I contact customer service?
You can reach us via email at contact@dolceshoes.com or call us at +20112-301-3658 We're available Sunday to Thursday, 9 AM – 5 PM (EET).

2. What information should I include when contacting you?
To help us assist you faster, please include your order number, the email used during purchase, and a brief description of your inquiry.

3. I emailed you but haven’t received a reply. What should I do?
Please check your spam or junk mail folder. If you still haven't heard from us after 48 hours, feel free to follow up by calling our support line.