Privacy Policy

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as:
• Web browser type • IP address • Time zone • Cookies installed on your device

As you browse, we gather data on:
• Pages or products viewed • Referral sources (e.g., websites or search terms) • How you interact with the Site

This is referred to as “Device Information.”

We collect Device Information using the following technologies:
• Cookies – Small data files stored on your device. Learn more and how to disable them at www.allaboutcookies.org.
• Log Files – Track actions such as IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web Beacons, Tags, and Pixels – Used to analyze browsing behavior and measure performance.

When you make or attempt to make a purchase, we collect:
• Full name • Billing and shipping addresses • Payment details (e.g., credit/debit card info, PayPal, or other supported methods) • Email address • Phone number

This is referred to as “Order Information.”

“Personal Information” in this policy refers to both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information to:
• Fulfill and manage your orders
• Process payments and shipping
• Send order confirmations and invoices
• Communicate with you regarding your order
• Detect and prevent fraudulent or suspicious activity
• Send you product or promotional updates, based on your preferences

Device Information is used to:
• Analyze and optimize user experience
• Monitor for potential risks and fraud
• Track marketing and advertising campaign performance

3. Sharing Your Personal Information

We may share your Personal Information with third parties that assist in running our store or executing our marketing activities, such as:
• E-commerce and payment processing platforms (e.g., WooCommerce, Stripe, PayPal, etc)
• Web analytics providers (e.g., Google Analytics)
• Learn more at: www.google.com/policies/privacy
• Opt out: tools.google.com/dlpage/gaoptout
• Advertising and marketing platforms (e.g., Meta Ads, Google Ads)

We may also share personal information if required to comply with laws or lawful requests, or to protect our legal rights.

4. Behavioral Advertising

We use your Personal Information to deliver personalized advertising that we believe is relevant to you.

To learn more about how targeted advertising works, visit the Network Advertising Initiative.

Opt out of targeted advertising:
• Facebook Ads Settings
• Google Ads Settings
• Bing Personalized Ads
• Digital Advertising Alliance

5. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

6. Contact Forms

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

7. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

8. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in operations, legal obligations, or privacy practices. Any updates will be posted on this page.

10. Contact us

For any questions about this Privacy Policy or your data rights, please use the contact form on our website or email our support team through contact@dolceshoes.com